Contact support
Email us with your question. Where possible, write from your account email, name your shop and describe what you were doing when the problem happened.
When contacting support, do not send passwords, API keys or other secret credentials.
Common help topics
We can help with:
- Account and login help
- Orders and customers
- Courier connections
- WooCommerce and website integrations
- Messenger and WhatsApp order automation
- Notifications
- Account deletion
Get the app
The ecomsbd Android app is on Google Play. The iPhone app is coming soon. On a computer, use the full workspace at app.ecomsbd.com; the same account works on both.
Download for AndroidGoogle PlayiPhone · Coming soonApp Store
Privacy and account deletion
Read how ecomsbd handles your information in our Privacy Policy.
You can ask us to delete your account and its data without signing in. See Account Deletion for how.