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app.ecomsbd.com/dashboard
ecomsbd
Dashboard
Orders
Customers
Products
Couriers
Money
Reconciliation
Insights
Nakshi FashionWhere your shop stands right now.
TodayIncludes estimates
Gross sales
৳48,250
Orders today
37
COD outstanding
৳126,400
Contribution profit
৳9,870
Recent orders
Order
Customer
Amount
Status
Delivery
#1048
Nusrat JahanMirpur, Dhaka
৳1,850
Confirmed
Not booked
#1047
Rakib HasanAgrabad, Chattogram
৳2,400
With courier
On its wayPathao
#1046
Farhana AkterZindabazar, Sylhet
৳1,250
Completed
DeliveredSteadfast
#1045
Tanvir AhmedUttara, Dhaka
৳3,100
With courier
Coming backRedX
Needs your attention
2 payout mismatches · ৳1,240
COD overdue · ৳8,600
3 products low on stock
Sample shop with illustrative figures.
Orders in one placeCreate, confirm and follow every order.
Bangladesh courier workflowSteadfast, Pathao and RedX from your own accounts.
COD trackingSee what is owed, paid and overdue.
Real profit visibilityProfit after courier charges, costs and returns.
Inventory controlStock, variants and low-stock alerts.
Desktop + mobileFull workspace in the browser, Android app on the go.
Features
Everything between the order and the payout
ecomsbd is organised around how an online shop actually works — from the first customer message to the money in your account.
Orders & customers
Capture orders quickly and know who you are shipping to.
Create, confirm and update orders in one list
Paste a customer’s message and ecomsbd detects the order details
Repeat-order warning for a similar order from the same number
Customer history: past orders, deliveries and returns
Customer notes, tags and follow-ups
Delivery & couriers
Book and follow parcels without retyping addresses.
Connect your Steadfast, Pathao and RedX accounts
Book a parcel straight from the order
Bulk-book confirmed orders in one go
Follow delivery status on every order
Compare what each courier supports
COD & money
Know where every taka of cash on delivery is.
COD receivables by order and by courier
Payouts tracked against what was expected
Reconcile courier statements (CSV or Excel)
Discrepancies stay open until they are resolved
Expenses and cashflow
Products & inventory
Keep stock right without a separate spreadsheet.
Product catalogue with variants and SKUs
Stock adjustments and restocks
Movement history for every item
Low-stock and out-of-stock alerts
Insights
See what is working — and what is costing you.
Sales and orders over time
Contribution profit, marked estimated or final
RTO rate and return loss
Courier and product performance
Customer and inventory insights
Business operations
The back-office work around the orders.
Returns and RTO handling
Procurement: suppliers and purchase orders
Stock forecasting
Spreadsheet imports for orders and products
Team members with roles and permissions
Notifications, automation rules and email campaigns
How it works
From the first message to real profit
Every order goes through the same seven steps. ecomsbd keeps them connected, so nothing falls through the gaps.
Sell
1
Capture the order
Type it in, or paste the customer’s message and let ecomsbd pick out name, phone, address and items.
2
Review & confirm
Check the details and any repeat-order warning, then confirm.
Deliver
3
Book the courier
Send one order or a whole batch to Steadfast, Pathao or RedX.
4
Track delivery
Follow each parcel’s status on the order, including returns.
Get paid
5
Track COD
See how much cash on delivery each courier owes you, and what is overdue.
6
Reconcile the payout
Match what arrived against what was expected, line by line.
Learn
7
Understand performance
Profit, RTO, couriers and products — from your own figures.
Web workspace
A complete workspace for the laptop on your shop table
Most serious sellers run their business from a laptop or PC. ecomsbd’s browser workspace puts the whole operation on one big screen, with nothing to install.
Full dashboardToday’s sales, COD and what needs attention.
Dense order tablesScan dozens of orders and filter by status.
Bulk workflowsSelect orders and book them together.
InventoryProducts, variants, stock and movements.
Money & reconciliationReceivables, payouts and statements.
AnalyticsProfit, RTO, couriers and products.
ProcurementSuppliers, purchase orders and forecasts.
Team & settingsInvite staff and decide who can do what.
Sign in with the same account on the web and on Android. Both work on the same shop and the same ecomsbd data, so there is nothing to sync and no second account.
DesktopDeep work and complete operations: bulk booking, reconciliation, inventory, reports and team settings.
MobileAlerts and quick operations when you are away from the desk.
BothOne account, one shop, one set of business figures.
Couriers
Connect your courier accounts
Keep the courier accounts and rates you already have. ecomsbd works with them, so you stop copying addresses between tabs.
SSteadfastThrough your own accountActive
PPathaoThrough your own accountActive
RRedXThrough your own accountActive
Connect your accountAdd your courier credentials. They are stored encrypted and only ever shown back masked.
Book parcelsBook one order, or bulk-book a batch, without retyping addresses.
Track statusFollow each parcel’s delivery status from the order.
COD workflowExpected COD, charges and payouts per courier, ready to reconcile.
Compare couriersSee what each courier has been verified to do with ecomsbd.
Delivery prices come from your own courier account. Courier names belong to their owners; ecomsbd connects to the accounts you hold with them.
COD & reconciliation
Selling isn’t finished when the parcel is delivered
Cash on delivery travels through your courier before it reaches you. ecomsbd follows that money until the payout is matched.
COD that should arriveReceivables per order and per courier, including what is overdue.
What was actually paidRecord payouts, or upload the courier’s statement as CSV or Excel.
Payout differencesExpected and paid amounts compared, line by line.
Courier deductionsDelivery and COD charges shown separately, so unknown deductions stand out.
Open discrepanciesMismatches stay open as cases until you resolve them.
Contribution profitProfit after product cost, courier charges and returns.
Where a cost or charge is still missing, profit is labelled as an estimate — never shown as exact.
Payout checkSteadfast · 28 parcels
Mismatch
COD collected
৳62,450
Delivery charges
-৳4,180
COD charge
-৳620
Expected payout
৳57,650
Paid to you
৳56,410
Difference-৳1,240
Matched26
Charge mismatch1
Missing COD1
Open case · ৳1,240
Insights
Know what’s actually working
ecomsbd goes beyond order tracking. Insights are built from your own orders, deliveries, costs and payouts — and say plainly when a figure is still an estimate.
Sales and order trends
Profit quality: estimated or final
RTO rate and return loss
Courier performance
Product performance
Cash and COD position
Customer behaviour
Inventory condition
Insights30 days
Delivered sales৳482,300+12% vs previous
Profit৳71,900Includes estimates
RTO rate8.4%21 of 250 came back
Outstanding COD৳126,400৳8,600 overdue
Profit over timePer day
Top products
Cotton three-piece64 units
Printed kurti41 units
Kids panjabi27 units
Stock alerts: 4 low · 1 out
Coming soon · শীঘ্রই আসছে
Sales-channel connections are on the way
We are building automatic order capture from the places you sell. These connections are not available yet.
ShopifyStore orders arriving on their own.Coming soon
WooCommerceFor WordPress shops.Coming soon
Custom websiteOrders from your own website.Coming soon
MessengerChat orders as drafts to review.Coming soon
WhatsAppOrders from WhatsApp Business chats.Coming soon
Today, paste any customer message into ecomsbd and it detects the order details for you.
Security & trust
Built for real business data
Your orders, customers and money records belong to your business. ecomsbd keeps each shop separate and makes access deliberate.
Role-based team accessInvite staff and choose what each role can see and do, money figures included.
Shop-separated dataEach shop’s orders, customers and money records are kept apart from every other shop.
Audited sensitive actionsImportant changes are recorded with who made them and when.
Secure workspaceHTTPS throughout and signed-in access with email, Google or Apple.
Encrypted credentialsCourier and connected-service credentials are encrypted and only shown back masked.
ecomsbd is a seller operations platform for online and F-commerce sellers in Bangladesh. It keeps orders, customers, courier bookings, COD money, inventory and profit in one place, so you can run the shop without juggling spreadsheets, courier dashboards and notebooks.
Who is it for?
Sellers who take orders through Facebook pages, chat, phone or their own channels and ship with couriers on cash on delivery — from a solo seller to a small team.
Can I use it from a computer?
Yes. The full workspace runs in your browser at app.ecomsbd.com, on any laptop or PC. There is nothing to install.
Is there an Android app?
Yes. The ecomsbd Android app is on Google Play. It is the companion to the web workspace for notifications, quick checks and orders on the go. An iPhone app is coming soon.
Which couriers are supported?
Steadfast, Pathao and RedX. You connect your own courier accounts, then book parcels, follow delivery status and track COD from ecomsbd.
Can my team use the same shop?
Yes. Invite team members to your shop and give each one a role. The role decides what they can see and do, including whether they see money figures.
Does ecomsbd replace my courier account?
No. You keep your own courier accounts, rates and payouts. ecomsbd connects to them to book and track parcels and to check payouts. Your courier still collects and pays out the cash on delivery; ecomsbd does not collect it.
Is it free right now?
Yes. ecomsbd is free during our launch period and billing is switched off, so there is no checkout and no card or payment details are asked for.
Are Messenger, WhatsApp, Shopify or WooCommerce integrations available?
Not yet. Shopify, WooCommerce, custom website, Messenger and WhatsApp connections are coming soon. Today you can paste a customer’s message and ecomsbd detects the order details for you.
Where is my business data managed?
In your ecomsbd shop, on ecomsbd’s cloud services, separate from every other shop. Some of our cloud providers operate outside Bangladesh, so data may be stored there. The Privacy Policy lists the providers and explains how to delete your account.
Run your seller operations with less guesswork.
Orders, couriers, COD and profit — connected from the first message to the final payout.